Yono Games Terms & Conditions — What You Need to Know Before You Play

1General Introduction

Yono games (https://yonogames.one) is an online gaming platform operated for players in Bangladesh. These Terms & Conditions ("Terms") form a legally binding agreement between yono games and all its users ("Members").

By creating an account or using yono games, you confirm that you have read and agreed to these Terms & Conditions in full. If you do not agree with any part of these Terms, please refrain from using yono games.

These Terms & Conditions were last updated on January 1, 2026. Members will be notified of any changes via their registered email or through an on-platform notice.

2Account Register

To become a member of yono games, you must complete the registration process with accurate and complete information. yono games reserves the right to cancel any account found to have been registered with false or misleading details.

Information required during registration:

• Full name (as per National ID)
• Date of birth (for age verification)
• Active mobile number (linked to Mobile Banking/Nagad/Rocket)
• Email address (optional, but recommended)
• Strong Password

One account policy:

Each individual may hold only one account on yono games. Opening multiple accounts under the same name, mobile number, or from the same device is strictly prohibited. Violation of this rule will result in closure of all associated accounts and possible forfeiture of balances.

3Age Restrictions & Eligibility

Yono games is for adults only. You must be at least 18 years old to use the platform. You must declare your age at registration, and yono games may request age verification documents at any time.

If anyone under the age of 18 opens an account using false information and places bets, all transactions on that account will be considered void and any deposited funds will not be returned.

4Deposits & Payments

Deposits at yono games are currently accepted via Mobile Banking, Nagad, and Rocket. The minimum deposit amount is 100 BDT, and the maximum single deposit limit is displayed on the platform.

Deposit terms:

• Deposits must be made from your own mobile banking account only.
• Deposits made through a third party may be cancelled.
• Successful deposits are usually credited to your account within 1–5 minutes.
• If your deposit is delayed due to a technical issue, please contact support.
• Yono games does not charge any deposit fees, though your mobile banking provider's own transaction charges may apply.

5Withdrawal Policy

Yono games is committed to paying out winnings promptly. Withdrawal requests are typically processed within 5 to 30 minutes, though additional verification may be required in some cases and could take longer.

Withdrawal terms:

• Minimum withdrawal amount is 200 BDT.
• Withdrawals can only be made to your registered mobile banking number.
• Wagering requirements must be met before withdrawing winnings from a bonus.
• Large withdrawals may be delayed if KYC verification has not been completed.
• Yono games reserves the right to temporarily suspend withdrawals if suspicious activity is detected.

6Bonuses & Promotions

Yono games regularly offers bonuses and promotions. Each bonus has its own terms, which are clearly stated alongside the offer. Accepting a bonus means you agree to its specific terms.

General Bonus Rules:

• The welcome bonus is available to each member once only.
• Bonus balance cannot be withdrawn directly — wagering must be completed first.
• Claiming bonuses through multiple accounts will result in all bonuses being cancelled.
• If yono games finds evidence of bonus abuse, it reserves the right to close the account.
• Promotional offers are valid for a limited time, and any unused bonus will be automatically cancelled upon expiry.

7Gaming Rules

Each game on yono games has its own rules. All games are powered by certified Random Number Generator (RNG) technology, ensuring fair and unbiased results.

General Gaming Rules:

• Once a bet is confirmed, it cannot be cancelled.
• If a game is interrupted due to a technical error, the bet will be refunded.
• Yono games is not responsible for games lost due to internet disconnection.
• In live games, the dealer's decision is final; however, complaints regarding technical errors can be submitted to support.
• Sports Betting results follow the official announcements of the relevant sports authorities.

8Prohibited Activities

The following activities are strictly prohibited to maintain a fair environment on yono games. Violations will result in immediate account closure, and balances may be forfeited.

• Multiple accounts: Holding multiple accounts under the same identity.
• Bonus Abuse: Exploiting bonus offers in an unauthorized or dishonest manner.
• Software or Bots: Using automated betting software or bots.
• Fraud: Misappropriating funds through fraudulent payments or chargebacks.
• Money Laundering: Using the platform for the purpose of illegal money laundering.
• Hacking or Manipulation: Attempting unauthorized access to the platform's systems.
• Third-party accounts: Using or operating another person's account.

9Responsible Gaming

Yono games believes gaming should be a source of entertainment. We genuinely care about our members' wellbeing and financial safety.

Responsible Gaming Tools:

• Deposit limit: Set daily, weekly, or monthly deposit limits.
• Session Time Limit: Set a limit on how long you play in a single session.
• Self-Exclusion: Temporarily lock your account for a set period.
• Cooling-off period: Take a break for anywhere between 24 hours and 6 months.
• Reality Check: Get periodic reminders about your gaming session duration.

If you feel that gaming is having a negative impact on your life, reach out to our support team today. For more information, visit our Responsible Gaming Policy read.

10Account Closure & Suspension

Yono games reserves the right to temporarily or permanently close an account without prior notice in the following circumstances:

• Violations of the Terms & Conditions
• Providing false or incomplete information
• If evidence of fraudulent activity is found
• Failure to pass age verification
• For legal or regulatory reasons

Members may close their account at any time. Any remaining balance (subject to wagering requirements) will be refunded.

11Privacy & Data Protection

Yono games takes your personal data privacy seriously. We never sell your information to third parties. Full details on how your data is used are set out in our separate Privacy Policy.

We use SSL encryption, two-factor authentication, and regular security audits to keep your account information safe.

To learn more, visit our Privacy Policy read.

12Right to Modify Terms & Conditions

Yono games reserves the right to modify, amend, or update these Terms & Conditions at any time. Members will be notified of significant changes via SMS to their registered mobile number or through an on-platform notice.

Continued use of the platform after any changes have been made will be considered acceptance of the updated Terms & Conditions. We recommend checking this page regularly.

13Contact & Support

If you have any questions or need clarification about these Terms & Conditions, our 24/7 customer support team is always here to help.

• Live Chat: Chat with us directly on the platform, anytime.
• Email: [email protected] — Expect a response within 24 hours.
• FAQ: General FAQs FAQ section receive.

?Frequently Asked Questions